Rezrverm
Every room, berth and bar tab on one bill.
Rezrverm runs boutique resorts with a marina: reservations, the front desk, housekeeping, the restaurant, slips and the fuel dock. Everything a guest spends lands on the same folio, and the day closes in balance.
Designed in the Exumas, for properties where the dock matters as much as the lobby.
The guest sees one bill. Your accountant sees one ledger.
The suite, the slip, shore power, dinner and diesel all post to the same folio from wherever they were sold. Nothing is ever deleted: corrections are reversed with a reason, so every night closes in balance and every change has a name beside it.
What it runs
Each part works on its own and shares guests, folios and the ledger with everything else.
Calendar
Rooms and slips on one board. Drag a stay to move it; the system refuses anything that doesn't fit.
Direct booking
Your own booking page with rate plans, promo codes and deposits, and no commission.
Rates
A base rate per room type, seasonal pricing, derived plans and minimum stays.
Front desk
Check-in with card holds and door keys, split folios, and house accounts for members and long-stay yachts.
Housekeeping
Arriving guests come first on the board. Attendants see their own rooms on a phone.
Marina
A live dock map, online slip requests, seasonal contracts signed online, dry stack and the ship store. See the marina.
Fuel dock
Gallons by pump, tank levels, deliveries and dip readings that show any variance.
Restaurant and bar
A built-in POS for tabs and room charges. A Clover connection, posting charges to the guest's folio automatically, is coming soon.
Night audit
Posts the night's charges, marks no-shows and closes the day so its numbers never change.
Activities and extras
Excursions, charters, rentals and spa sessions with places limits and signed waivers, plus extras like early check-in, all on the bill.
Guest messaging
WhatsApp conversations with guests and boaters in one inbox, matched to their reservation.
Reports
Occupancy, average rate, revenue per available room, VAT by code and a clean ledger export.
The guest's side of the stay
Every booking comes with a private page of its own. Guests manage their stay from their phone before they arrive, so the front desk hands over keys instead of paperwork.
- Confirmation straight away. An email with the confirmation number and a link to change or cancel, sent from your hotel's name, and retried automatically if delivery fails.
- Change or cancel without calling. New dates are priced on the spot under the guest's own rate, with the same availability rules as a new booking.
- Online check-in. Contact details, arrival time, boat details and a signed registration card, all waiting at the desk.
- Extras and activities. Early check-in, a golf cart, a charter or a sunset cruise, booked ahead and added to the bill.
- Reminders that arrive on time. A pre-arrival note by email and WhatsApp, and a thank-you after check-out.
- One thread on WhatsApp. Guests message your number; staff reply from the same screen as the reservation.
The marina, run as carefully as the front desk
Most hotel systems stop at the water's edge. Rezrverm draws your docks, takes slip requests online, signs seasonal contracts and bills them, all on the same guest record as the room.
A dock
Mooring field
A live map of every dock
Slips drawn to their size, colored by who's in, arriving, due out or overdue. Tap a slip to see the boat, its documents and its bill.
Slip requests from your website
Boaters ask for a slip on your booking page with their boat's length, beam and draft. You approve from a shortlist of slips that actually fit.
A waitlist that fills itself
Requests that nothing fits join the waitlist automatically, and each entry shows when a slip that fits opens up.
Insurance on file, not in a drawer
Insurance, registration and cruising permits with expiry dates. Check-in warns you before a boat with lapsed cover ties up.
The dock walk, on a phone
Dockhands confirm each slip as they walk: boat here, empty or a different boat. Anything that doesn't match the system is flagged at once.
Pricing that follows demand
Per-foot rates rise automatically once the marina passes the occupancy you set, and seasonal discount codes work on slips too.
Dry stack and the launch queue
Rack storage with a launch queue for the forklift crew, from waiting to in the water to back on the rack.
A ship store that counts
Ice, bait and chandlery with stock levels. Every sale takes stock off, and low items are flagged before you run out.
A fuel dock that closes out
Tips go to the dockhand without VAT, and each shift closes with gallons, sales, tips and cash by person.
Seasonal contracts, signed from the dock
- Draft the agreementBoater, vessel, slip, term and monthly price, with your own terms.
- Send a signing linkThe boater reads and signs on any phone. Their typed name, the time and their internet address are recorded.
- Activate and billThe slip is held for the whole term, and dockage posts to their account on your billing day each month.
Slip agreement C-0001
Seasonal term, billed monthly
- Boater
- Maureen Ree
- Vessel
- Sea Biscuit, 48 ft
- Slip
- A-2, A dock
- Term
- 1 November to 31 March
- Price
- $1,200.00 per month
Runs on the devices your team already has
Nothing to install. The whole system works in the browser on a desk computer, a tablet at the front desk or a phone on the dock.
Tablets and phones
A layout made for touch: a menu drawer, large buttons and full-screen forms on a phone.
A dock app
Dockhands mark boats in and out, read shore-power meters with a photo, walk the docks and sell fuel, all from a phone.
Door keys from the reservation
Key cards and mobile keys through your lock system's hotel interface, re-keyed on a room move and cancelled at check-out.
Guides for every role
Built-in guides for staff, hotel admins and owners that are checked against the system before every update, so they never go out of date.
Secure by default
Two-step sign-in with an emailed code or an authenticator app, optional 30-day remembered browsers, automatic lockouts, a full activity log, and each property's data kept apart from every other.
Backed up every night
A full copy of your data every night, kept for 30 days, plus a one-click export whenever you want your own.
Choose your package
Run the resort, the marina, or both. Start with one and add the other whenever you're ready; your guests, bookings and accounts carry straight over.
For hotels and resorts
- Rooms, room types, seasonal rates and rate plans
- Your own commission-free booking page
- Front desk, folios and house accounts
- Housekeeping, requests and work orders
- Door keys from the reservation
- Guest emails, online check-in, change or cancel
- Activities, extras, restaurant and bar, WhatsApp
For marinas and yacht clubs
- A live map of every dock, slip, mooring and linear dock
- Online berth requests and a waitlist
- Seasonal contracts signed online and billed monthly
- Boat documents with expiry alerts
- Dock app for dockhands, meters and the dock walk
- Fuel dock, ship store and dry stack
- Guest emails, activities, restaurant and bar, WhatsApp
For resorts with a marina
- Everything in both packages
- Rooms and berths on one calendar
- Room and berth on one reservation and one bill
- A guest's room, dockage, fuel and bar tab settled together
- Marina gate on the room key
Built for island operations
The details other systems leave out are already here.
VAT by revenue code
Rooms, dockage, fuel and food carry their own dated rates, so a rate change is a setting.
BSD and USD
One base currency at the peg, with cash tracked by the currency it was paid in.
Caribbean card processing
Payments run through an adapter, so the processor your bank supports plugs straight in.
Protected booking forms
Every public form is guarded by Cloudflare Turnstile and checked again on the server.
See it running on your property
Tell us about your rooms and docks. We'll set up a walkthrough with your own room types and slips.
Prefer to talk? Call (888) 810-4236